Trigent Software is currently recruiting for the Technical Support Voice role, exclusively hiring women for a promising career in IT support. Based in Gurugram, the job offers a competitive salary package of up to ₹3.5 LPA with a range of benefits, making it an ideal opportunity for freshers and experienced candidates alike. For more information, applicants can contact HR Nagarathna at 7892759396.
Highlights of Trigent Software Technical Support Voice Role
| Company Name | Trigent Software |
|---|---|
| Role | Technical Support Voice |
| Location | Gurugram (Work from Office) |
| Salary Range | ₹3.25 – ₹3.5 LPA |
| Openings | 1 |
| Application Contact | HR Nagarathna – 7892759396 |
| Official Website | trigent.com |
| Mode of Work | In-Office |
| Shift Timing | UK Shift (Rotational Shift) |
Eligibility Criteria and Job Requirements
Candidates applying for the Technical Support Voice role must meet the following qualifications:
- Educational Requirement: Open to graduates, freshers, and those with up to four years of experience.
- Technical Skills: Strong understanding of Microsoft 365, Windows 10, MS Office, Active Directory, and Exchange Online.
- Preferred Experience: Candidates with experience in international MNCs, Service Desk, or 1st-line support roles are highly desirable.
- Additional Skills: Incident Management, basic TCP/IP Networking Protocols, and a knowledge of ITIL practices.
Salary Details and Perks
Trigent Software offers competitive pay scales for this role:
- Freshers: Up to ₹3.25 LPA
- Experienced Candidates: Up to ₹3.5 LPA
Perks and Benefits:
- Cab Facility: Two-way free cab transportation.
- Food Facility: On-site meal options.
- Work Schedule: Five working days with rotational shifts and two days off.
How to Apply for Trigent Software Technical Support Voice Role
Interested candidates can apply by contacting HR Nagarathna via Call or WhatsApp at 7892759396. Resumes can also be emailed to nagarathna_g@trigent.com for review and further consideration.
Given the popularity of this role, applicants are encouraged to apply as soon as possible to secure an interview slot.
Job Responsibilities and Technical Requirements
In the role of Technical Support Voice/Blended, candidates will be responsible for delivering high-quality support across various platforms and technologies. Key responsibilities include:
- Providing technical assistance and first-line support to end-users.
- Managing incidents effectively and ensuring clear communication with customers.
- Utilizing expertise in O365, Windows 10, MS Office, and other software for troubleshooting.
- Maintaining professional service standards in a fast-paced environment.
About Trigent Software
Founded in 1995, Trigent Software Pvt Ltd is a trusted IT services and solutions provider with a strong global footprint. The company is a CMM Level 4 software development organization and holds a Microsoft Gold Partner certification. Known for reliability and client-centric innovation, Trigent has helped many clients across industries overcome technical challenges. With headquarters in Boston, USA, and a major presence in Bangalore, Trigent Software is committed to high standards in talent acquisition and customer service.
Technical Support Voice Hiring 2024 FAQs
The job is based in Gurugram and requires work from the office.
Yes, freshers with strong technical skills and a graduation degree are eligible.
Yes, the role involves rotational shifts, including UK hours.
As the editor and quality checker at Radiance College, Shravya P. Charu ensures all content meets our high standards. With 10 years of blogging experience and a background in BA Hons English from Delhi University, she meticulously refines each piece to ensure accuracy and clarity.